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Refund Policy

Non-Refundable Purchases

All purchases of im2graph software, including the Individual and Business Plans, are final and non-refundable. Once the license key or subscription access is provided, refunds cannot be issued under any circumstances.

Exceptions

Refunds may be issued only in the following exceptional cases:

  • A technical issue, verified by our support team, renders the software completely unusable, and no resolution is possible.

  • A duplicate payment or billing error occurred, which will be corrected upon verification.

To request assistance with these exceptions, please contact us at support@im2graph.com.

Customer Support

We encourage users to reach out to our support team for any issues or questions regarding the software. We are committed to resolving problems and ensuring your satisfaction to the best of our ability.

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